Frequently Asked Questions

How Long Is a Quotation Vaalid?

Our products quotations are generally valid for 5 days due to market price fluctuations. Once your order and payment terms are confirmed, the agreed price will remain unchanged. 

How Can I Request a Product Quotation?

To receive a quotation for our products, please submit your inquiry through the contact form on our website or contact us directly via WhatsApp at :

+968 99 42 00 80. Our team will review your request and provide you with pricing and product details.

How Do You Ship Your Products?

We ship by air, sea, or land depending on the product, order size, and destination. Saffron is usually shipped by air. Shipping is confirmed with you before dispatch, and tracking is provided when available.

What Is the Delivery Time for Products?

Delivery times vary depending on the product, destination, and shipping method. Estimated delivery times are confirmed when your order is placed.

What Export Documents Do You Provide?

We provide standard export documents, including the commercial invoice, packing list, certificate of origin, and health certificate, where applicable. Additional documents can be arranged upon request, depending on destination requirements.

What Are Your Payment Terms and Methods?

We accept payments via bank transfer (T/T) and Letter of Credit (L/C). Payment terms depend on the order size and mutual agreement with the buyer. For T/T payments, we generally require full advance payment for small orders and a 50% deposit for larger orders, with the balance payable before shipment.

Can I Request JAHANDAR Products Sanples?

Yes, we provide samples upon request. Samples may be free of charge, while shipping costs are generally covered by the buyer. Please contact us via email or WhatsApp to arrange your samples.

How Can I Contact Your Team?

Our team supports international customers across different time zones. You can contact us via email, phone, or WhatsApp, or simply fill out the “Send Us a Message” form on this page. We will respond to your inquiry as soon as possible.

WhatsApp: +968 99 42 00 80

Email: info@jahandarsaffron.com

What Quality Tests Are Performed on Your Products?

Our saffron undergoes quality control procedures, and laboratory analysis based on the international ISO 3632 standard can be provided upon request.

How Do You Ensure Product Quality?

We are committed to providing high-quality products through careful sourcing, quality control, and proper packaging. Our saffron is evaluated according to international quality standards, including ISO 3632.

Do You Offer Private Label and Custom Packaging?

Yes, we offer private label and custom packaging solutions based on your requirements. Minimum order quantities depend on the product, packaging type, and order specifications. Please contact our team for further details.

Do You Offer Exclusive Distribution Rights?

Yes, Jahandar welcomes partnerships with qualified distributors. Exclusive distribution rights may be granted based on the target market, sales potential, and mutually agreed terms. Please contact our team to discuss partnership opportunities.

Contacts

HEAD OFFICE: No. 210, 2nd Floor, Al Manar Building, Al Mazoon Avenue, Muscat, Sultanate of Oman


 (+968) 91 42 00 80


FACTORY: Al Buraimi Industrial Area, Sultanate of Oman, P.O. Box 512

 (+968) 24 44 61 72

 Info@Jahandarsaffron.com



Send Us a message

Have a question about our saffron products or need a quotation?

Contact our team, and we will be happy to assist you.